Stretching innovation and creativity the book is complimented with two creative formats as a table-top tent and weekly calendar. Both act as your 'silent one to one coach' and have proved to be powerful learning tools in excellent service delivery for corporates. These formats ensure delighting customers will 'neither be out of sight, nor be out of mind'.
Concluded a seven week program on the seven key modules in delivering excellent service to a group of project managers from SmartLife.
MYPSR is MY Personal Social Responsibility. It is a voluntary program aiming to impart customer service skills to those who are not sent by the organizations nor can themselves afford such courses. This is conducted with any organization that would like to have their CSR program with MYPSR.
Talk show held at the Emirates Literature Foundation courtyard. It was on the varied and challenging experiences that resulted in publishing the book. This was followed by the book signing event. Had a full house of audience from various nationalities.