NEWS & EVENTS

10 Aug 2018

Customer Service Training for Service Professionals in Mumbai

It was sheer pleasure conducting a customer service program for finance professionals in Mumbai.

03 Aug 2018

Panorama Magazine Interview - Sharing some Customer Service Thoughts

Happy to share some thoughts on Customer Service in Gulf Today's Panorama Magazine

01 Jan 2018

Introducing the corporate version of the book, as a table-top tent and weekly calendar

Stretching innovation and creativity the book is complimented with two creative formats as a table-top tent and weekly calendar. Both act as your 'silent one to one coach' and have proved to be powerful learning tools in excellent service delivery for corporates. These formats ensure delighting customers will 'neither be out of sight, nor be out of mind'.

11 Nov 2017